The seating is some of the most uncomfortable I've ever sat on, the small step into the bathroom caught us out a few times, but the hob was the best, I had to use Google to see how you turned it on, it's induction, and it only came on using certain pans. When we opened door and walked in we noticed a foul smell coming from bathroom, but some bleach cured that, we were slightly disappointed as it really needs updating. Unfortunately it was on the last row up the hill (203). We booked here because of location, on arrival a pleasant enough receptionist checked us in, gave keys and told us where apt was. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. At we lay high value on our personnel being guest-oriented and welcoming at all times, being fully aware that their interactions with our guests have an enormous impact on the overall holiday experience in our hotels, therefore we are sincerely sorry to read your comments on the service you received and commit to adjusting any situation that leads us away from our goal being to make sure our guests feel welcome and attended to at all times. Please bring back Omar the original life guard he was observant and kept an eye on all the kids and elderly but kept his distance and not confrontational it was a much happy place when he was there no arguments or finger wagging …ĭear Mary P, Although we sincerely regret your disappointment with your stay in our resort, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. I have given the apartments 5 stars because we have stayed here 8 times and love all the staff and the location so sad to say that was our last stay at the Playa Club due to this individual She can honestly close this place down single handed judging by the recent reviews. On her rare days off the place was a different place with a different life guard kids smiling mothers destressed and fathers happy. She is RUDE ARGUMENTITIVE AND INTIMITATING. we were there for 3 weeks and witnessed her having arguments with mostly every one apart from her chosen few who could get away with murder. I could not agree more with all the posts written below about this individual lifeguard every day she had kids crying my grandsons included mothers stressed out and fathers angry. Hotels near La Delicatezza Cocktail Bar.Hotels near Orenes Gran Casino de Lanzarote.Adults Only and Adult Friendly Resorts Lanzarote.Lanzarote Adults Only and Adult Friendly Hotels.Pet Friendly Hotels in Puerto Del Carmen.
THE PLAYERS CLUB APARTMENTS FREE
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